Managing Human Tasks¶

Human tasks are the steps that require human interaction in order to allow the process of the operation to proceed. Follow the steps below to test the workflow.

1. Sign in to WSO2 Identity Server with the admin credentials.

2. Create a user with the name Bobby. After you successfully create the user, it will be greyed out as shown below until a manager approves the addition of the user account.

   Tip

   All pending status workflows are denoted in this manner with disabled or greyed out functions.

   

3. Sign in to the User Portal as a manager.

4. Choose Operations from the left panel. Select Ready tab in Pending Approvals.

   

5. To view more information about the request, click the show more button corresponding to the request made for user, Bobby.

   

6. Click on the button corresponding to a state to move the state of the selected task to a new state and to complete the workflow approval process. For example, clicking Approve will approve the pending task and complete the workflow process. Now you can find this request in the Completed tab.
   

   Operation	Description
   Claim	Get the approval task assigned to the logged in user. If there are multiple users eligible for this task, those cannot claim this task until this user releases this task.
   Approve	Approve the task.
   Reject	Disapprove the task. The requested operation will be canceled.
   Release	Release the task so that other user can claim and approve or disapprove it.