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Admin initiated password reset

Provide administrators with the ability to initiate a password reset process for users in WSO2 Identity Server.

Follow the steps below to set up admin initiated password reset:

  1. On the WSO2 Identity Server Console, go to Login & Registration > Account Recovery > Admin Initiated Password Reset.

  2. Select Enable Password Reset via Recovery Email checkbox. Once an administrator forces a password reset, users may reset their passwords through a recovery link sent via email.

  3. Click Update to save the changes.

Admin Initiated Password Reset Configuration